Examinee Testing Policies

Exam Scoring

CBCA has mechanisms in place to regularly monitor the performance of all exams to make sure the validity of exam results and use highly advanced statistical analytical algorithms to calculate the examinee’s test score. The examinee is required to score 65% or higher in order to pass the any of the CBCA certification exam. The result of the exam can be viewed on the examinee’s myCBCA dashboard within 3-4 business days of passing the exam.

Exam Scheduling Policy

Once registered, you will have 180 days to prepare, study, and take the exam. It is essential to schedule the examination at least 30 days prior to the completion of the 180-day period to secure the preferred exam schedule. Your exam scheduling window closes 10 days prior to the completion of the 180-day period. To schedule your exam after the expiration of 180 days, you will be required to pay a nominal fee of USD 50 through the myCBCA dashboard.

If you fail to show up for the exam as scheduled, you will be marked as 'No Show’. To appeal this classification, you should contact CBCA within 48-96 hours of the missed exam for consideration.

Reschedule Policy

You can reschedule by logging into your myCBCA account only 72 hours prior to the start of your scheduled exam. If you reschedule your exam in less than 72 hours prior to your appointment, you will forfeit your examination fee, without recourse.

Cancellation Policy

You may cancel your scheduled examination from your myCBCA dashboard 72 hours before start of scheduled examination. Take note that a scheduled examination cancelled within 72 hours of the start of the scheduled examination will result in complete forfeiture of the examination fee, without recourse.